Smith Brothers, an independent HVAC merchant, specialising in commercial heating and plumbing, is one of the largest and oldest independent merchants operating within UK. The company focuses on service excellence supplying to the commercial and industrial mechanical services sector. Operating from England, Scotland and Wales, SBS has a 15 branch network excluding head office based in Blaby, Leicester.
With history dating back to 1897, the company still remains family owned with the 5th generation present within the 350+ strong workforce. The core business specialises in the distribution of pipework, valves, air conditioning and all associated fittings and ancillaries. Smith Brothers continues to increase both its product portfolio and geographical coverage, remaining loyal to its customer oriented roots.
The company's objective since formation is to simply provide unrivalled levels of service with competitive pricing, aspiring to surpass our customers expectations. One of the key areas to our success has been the investment in people throughout the business.
With history dating back to 1897, the company still remains family owned with the 5th generation present within the 350+ strong workforce. The core business specialises in the distribution of pipework, valves, air conditioning and all associated fittings and ancillaries. Smith Brothers continues to increase both its product portfolio and geographical coverage, remaining loyal to its customer oriented roots.
The company's objective since formation is to simply provide unrivalled levels of service with competitive pricing, aspiring to surpass our customers expectations. One of the key areas to our success has been the investment in people throughout the business.
Services
A lot of components make up the Smith Brothers story which started back in 1897.
The success is not due to any single specific operation, but rather a collective effort from all areas of the business.
More information on the various parts of SBS operation and story are highlighted below.
We hope it helps give you a greater understanding of one of the oldest and largest independent HVAC merchants in the UK.
The success is not due to any single specific operation, but rather a collective effort from all areas of the business.
More information on the various parts of SBS operation and story are highlighted below.
We hope it helps give you a greater understanding of one of the oldest and largest independent HVAC merchants in the UK.
SBS is one of the oldest and, more recently, one of the largest independent merchants operating from within the UK directly focusing on supplying to the commercial and industrial mechanical services sector.
The core business specialises in the distribution of pipework, valves and air conditioning along with all associated fittings and ancillaries.
The business has extensively increased both its product portfolio and geographical coverage since the turn of the millennium.
With branch coverage across the spine of England, Wales and Scotland, including a Head Office based in Blaby Leicester, we are able to meet our customers service commitments, our brand promise since 1897.
The core business specialises in the distribution of pipework, valves and air conditioning along with all associated fittings and ancillaries.
The business has extensively increased both its product portfolio and geographical coverage since the turn of the millennium.
With branch coverage across the spine of England, Wales and Scotland, including a Head Office based in Blaby Leicester, we are able to meet our customers service commitments, our brand promise since 1897.
The portal is an online platform which allows customers to login to their account and access information 24/7.
This information is currently obtained via email and post, so this development helps our existing customer base view, download and print information when it is most convenient.
The development roadmap has an end goal of customers being able to fully utilise their account online if this is their preference.
Therefore, account management through to ordering can be achieved at all hours of the day, every single day.
This information is currently obtained via email and post, so this development helps our existing customer base view, download and print information when it is most convenient.
The development roadmap has an end goal of customers being able to fully utilise their account online if this is their preference.
Therefore, account management through to ordering can be achieved at all hours of the day, every single day.
We make no secret of the promises we make to our customers when talking to the building services industry.
By being transparent, it not only guarantees stakeholder backing, it also notifies our support network from suppliers to delivery drivers the level of performance we expect.
One of the key areas to our success has been the investment in people throughout the business.
Committed, helpful and product knowledgeable staff with excellent reputations within the industry have been key to maintaining our success.
By being transparent, it not only guarantees stakeholder backing, it also notifies our support network from suppliers to delivery drivers the level of performance we expect.
One of the key areas to our success has been the investment in people throughout the business.
Committed, helpful and product knowledgeable staff with excellent reputations within the industry have been key to maintaining our success.
I left school at 16 and started selling kitchens door-to-door, after 2-3 years in the kitchen industry I moved to Autoglass as a sales manager.
Since, I became the Joint Managing director in 2006 and finally the Managing Director in 2017.
Integrating both product and service advancements into the industry which remain customer focused.
Joined the business back in 1988 where I covered multiple financial roles within the Smith Brothers umbrella.
After the potential and growth of the business became apparent, I solely concentrated on SBS Ltd as Financial Director after the turn of the millennium.
Since, I became the Joint Managing director in 2006 and finally the Managing Director in 2017.
Integrating both product and service advancements into the industry which remain customer focused.
Joined the business back in 1988 where I covered multiple financial roles within the Smith Brothers umbrella.
After the potential and growth of the business became apparent, I solely concentrated on SBS Ltd as Financial Director after the turn of the millennium.
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